UPDATE: Middlesex Village Trading Co. Customer Service

[Smoothbore12]

UPDATE: Middlesex Village Trading Co.Customer Service
Sent a lock for repair back in October 2018.
He claimed it was half finished in November since then no direct communication.
After a dozen or more emails and calls nothing.
I requested he just return my lock repaired or not, just return and bill me, no response.
I contacted local Police in March they contacted him he emailed me a long rant on my errant behavior and that my lock was manure and refers me to his color coded repair schedule. No lock.

I contacted Small Claims not a viable or practicable option? Contacted New Hampshire
Better Business they have 4 reports on him mine is 5, 3 responded too 1 not.
I know many others have had bad dealings with him
Any suggestions on seeking a solution to break this deadlock.

 

[hawkeye2]

Drive there? 2 hours max?

From all I have read I wouldn't deal with him if he were standing in front of me with the object in his hands.

 

[Sidney Smith]

I'd call police again only this time report the property as stolen. Since he seems to not be inclined to give the property back then IMO he stole said property and should be prosecuted for it.

 

[azmntman]

If yer the one within a few hrs driving distance I would drive over there and do this man to man. You don't owe him a thing at this point. Half done, no responses, no customer service? Go get yer lock and lesson learned.

 

[Ames]

Sent to him through the mail = mail fraud. Federal, me thinks.