BEWARE Middlesex Village Trading Co.

Discussion in 'Vendors and Manufacturers' started by Smoothbore12, Jul 3, 2019.

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  1. Jul 3, 2019 #1

    Smoothbore12

    Smoothbore12

    Smoothbore12

    32 Cal MLF Supporter

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    UPDATE: Middlesex Village Trading Co.Customer Service
    Sent a lock for repair back in October 2018.
    He claimed it was half finished in November since then no direct communication.
    After a dozen or more emails and calls nothing.
    I requested he just return my lock repaired or not, just return and bill me, no response.
    I contacted local Police they contacted him he emailed me a long rant on my errant behavior.
    and that my lock was crap and refers me to his color coded repair schedule. No lock.

    I contacted Small Claims not a viable or practicable option? Contacted New Hampshire
    Better Business they have 4 reports on him mine is 5, 3 responded too 1 not.
    I know many others have had bad dealings with him
    Any suggestions on seeking a solution to break this deadlock.
     
  2. Jul 3, 2019 #2

    nhmoose

    nhmoose

    nhmoose

    58 Cal. MLF Supporter

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    Formal complaint to NH AG office. Why should he be able to import arms and such to NH and then not provide service as advertised.

    Failure to respond ect. MAKE WAVES
     
    Okie Hog likes this.
  3. Jul 3, 2019 #3

    FishDFly

    FishDFly

    FishDFly

    69 Cal.

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    What about contacting the District Attorney in the city he does business in to see what he can do or if he will give you a recommendation on which way to go for resolve.

    Since you contacted the local PD, try the Sheriff's Dept.

    Are you a member of NMLRA? If so, maybe a letter to the Editor of Muzzle Blasts warning folks what a rip off Middlesex is.

    What about a typed letter and sent Certified/Return Receipt to the owner? That way he will have to sign for it, versus ignoring your e-mails.

    Doubt he belongs to the Chamber of Commerce, but you can send them a letter out lining your frustrations. Never know, one of them may know him personally.
     
  4. Jul 7, 2019 #4

    tenngun

    tenngun

    tenngun

    Cannon

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    I’ve never done business with them but it makes me sad. Almost all of our vendors bend over backwards to give good customer service.
     
    Ames likes this.
  5. Jul 7, 2019 #5

    vintovka

    vintovka

    vintovka

    Pilgrim

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    Sad to hear hopefully they will take notice that many potential customers are now aware of your dissatisfaction. Unfortunately it seems shoddy service and products may be the norm soon.
     
  6. Jul 7, 2019 #6

    waarp8nt

    waarp8nt

    waarp8nt

    32 Cal.

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    I have never dealt with them. I would be frustrated too, I would think 9 months would be enough time to build a lock, let alone repair one.

    The small claims option you mentioned would be an option, but you would want to contact the county clerk where he lives to see the procedure. Here in my county in Illinois the filing fees for such a claim would exceed the value of the lock, plus they would require you to appear in court in person or by attorney, a letter wouldn't do you any good.

    If the business is in town, then contact the city police. If the business is out in the country then the sheriff's office would be your best bet.

    Like someone mentioned before, I would go with a certified letter requesting my lock back in original condition with no further repairs. Even though the owner has not been professional, you should be in your letter. No personal threats, send him a copy and sign your original in blue. Hopefully, this will be enough to prompt him to send you the lock.
     
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  7. Jul 7, 2019 #7

    vintovka

    vintovka

    vintovka

    Pilgrim

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    Maybe if someone emailed a copy of this thread to them things might change?
     
  8. Jul 7, 2019 #8

    Poboy

    Poboy

    Poboy

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    See you in People's Court! LOL.
     
  9. Jul 7, 2019 #9

    rickystl

    rickystl

    rickystl

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    Just for grins I checked out the Wait List. Unless I'm reading this wrong, there appears to be well over 100 invoices open. Assuming this to be a one-man shop/business, it would seem that some customers are going to be waiting a long time to receive their orders.

    Rick
     
  10. Jul 9, 2019 #10

    Stantheman86

    Stantheman86

    Stantheman86

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    According to the list my 1853 Enfield is almost ready to ship. About a 6 month wait......and I dont know what "arriving in next shipment " means, he still has to finish them.

    The prices for the Indian muskets has gotten too high to make them attractive as blank poppers, round ball blinkers etc

    I admit I ordered one on an impulse now I'm curious to see what I actually get.
     
  11. Jul 13, 2019 #11

    Frontier's

    Frontier's

    Frontier's

    40 cal - b

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    you get what you pay for, especially from india.
     
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  12. Jul 14, 2019 #12

    nhmoose

    nhmoose

    nhmoose

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    With this vendor
     
  13. Jul 14, 2019 #13

    hanshi

    hanshi

    hanshi

    Cannon

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    Sounds a lot like a con job, IMHO.
     
  14. Jul 27, 2019 #14

    Stantheman86

    Stantheman86

    Stantheman86

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    His wait list only has like 100 people on it so its not like hes moving 1000s of firearms.

    He seems to me like a guy who was probably OK years ago but is now in a "semi retired dgaf" state of mind
     
  15. Jul 28, 2019 #15

    Enfieldguy

    Enfieldguy

    Enfieldguy

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    I bought a few weapons from Middlesex about 10 years ago. Never a problem. Delivery was about a week and communication was great. Pete even called me when I bought the Baker. It was the last one in stock and had a chip out of the stock when he unboxed it. He called to explain that the next shipment would be about a month off so I could wait or he'd sell me the blemished one for $50 off. Even email me a pic showing the damage. It was along the barrel channel but wouldn't affect operation so I took it. It shot fine right out of the box. But like I said, that was 10 years ago.
     
  16. Jul 29, 2019 #16

    Darkgael

    Darkgael

    Darkgael

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    it has been a few years since I bought two guns from MVTC. No problems with either transaction.
     

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