In my business, we speak of clients who have unrealistic expectations. Used car salesmen, no angels by reputation, are so subject to the consumer trying to get them first, that there is an expression, "buyers are liars"
I drive a car. Not a sacred shrine. Some folks are so "felix unger" about their cars that they won't drive them for fear of accumulating miles. Some folks expect the absolute unblemished most pristine item when buying on line. I sure as heck don't. i don't want any closet queens. I suspect that there was a little "unrealistic expectation on one side and a little too much puffing on the other. It led to a serious misunderstanding.
Ever see a guy who built his first production kit gun. The stock shaper marks are still evident on the stock. Screw heads buggered up, stain applied unevenly and steel wool lint in the varnish finish. File marks on the barrel and a gap between the barrel flat and the lock.
That sure is a wonderful job there bubba, You sure spent alot of time on it. How did you get that fake curley maple raised grain finish on a straight grain birch stock. You'll have to show me how, some time. And I have never quite seen a bluing like that. Did ya get those fancy streaks by using q-tips? I bought such a gun for parts on line. Didn't have the heart to tell the guy I was gonna strip it.