Well, hate to burst the bubble here. I WAS a fan. I will still use them because of the thousands of parts they sell, but.....
After getting over the less than grade 4 maple stock they sold me last winter for a Tennessee, bit***n till I got money off the order to keep it, I opened the "screw package" to put things together. Used! Badly used! I'm talking improper screwdrivers into slotted screw heads twisted and ripped slots returned to Track and thrown into the bag for the next order! Its the little things, people. You going to take back parts from idiots that bugger them up and bag the parts off to the next customer????
I never thought I had to watch my back with them, ever. My thought have now shifted. Sure, I could complain again and get another $8 bag of screws, but come on! Quality control is missing a few steps and I will no longer take them for face value. Still ordering, not satisfied at all. Just sayin'. Watch your order.
sorry you had a bad experience.
