Was the gun shipped with the barrel IN the stock??? That's the biggest error made. The barrels must be removed and wrapped individually before packing. I just got a nice Seneca yesterday via FedEx and it was exceptionally packaged and in two parts, as I requested. I noted on another thread earlier this week about insisting on guns being taken down before shipping. I lost a wonderful PA Hunter because the auction house sent it AND a .54 Renegade in the same box both with the barrels in-place. The Renegade was fine, the PA Hunter, ruined, all but shattered wrist.