Traditions Performance Firearms

[Adui]

Just had to give a shout out to Traditions. I have had a couple e-mail chains with one of the tech support reps about my rifle. First I was inquiring about a replacement stock. As they discontinued the left hand model some time back he had to disappoint me with a not available. BUT he did so in prompt and courteous responses.

Now, I'm in the market for a replacement sear for my lock. As luck would have it they DO still have that part! AND this man e-mailed me at 6am my time (probably around 8 or so his time) to tell me the price and how to order one!

As before, his responses were lighting fast as e-mail inquiries go.

All in all I've nothing but good things to say about the company!

 

[BullRunBear]

I've only had to use Traditions customer service once when I needed to replace the mainspring on a Crockett rifle. No problem. A five minute phone call and I had the spring a few days later, no charge. The lady I spoke with knew her business and was very pleasant.

For what it's worth, I bought a Traditions Percussion rifle over thirty years ago. I think the company had just started up (could be wrong) and a representative was at a gun show. I've read comments about how poor Traditions products can be, sort of like old CVA stuff. But that rifle and the drop in flint barrel and lock I ordered a few paychecks later has remained accurate and reliable.


Jeff

 

[shortstart]

I've only had to use Traditions customer service once when I needed to replace the mainspring on a Crockett rifle. No problem. A five minute phone call and I had the spring a few days later, no charge. The lady I spoke with knew her business and was very pleasant.

For what it's worth, I bought a Traditions Percussion rifle over thirty years ago. I think the company had just started up (could be wrong) and a representative was at a gun show. I've read comments about how poor Traditions products can be, sort of like old CVA stuff. But that rifle and the drop in flint barrel and lock I ordered a few paychecks later has remained accurate and reliable.


Jeff

 

[shortstart]

I just had to call Traditions about a broken trigger on a Buck Hunter. The fellow I spoke to was very helpful and very competent. Would give 5 stars to Traditions customer service.

 

[Grimord]

I live about 12 miles from the Traditions headquarters. The folks there are very into muzzleloaders, although they now seem to be leaning more towards the un-mentionables. The VP of the company is a member of our club, and he donates guns for a raffle at our annual game dinner. He also supplies guns and accessories for our black powder orientation day. All in all, they are great people to deal with. I keep pestering them to bring out some more high quality side lock guns, but they always say "there is too little demand".

 

[Carbon 6]

I keep pestering them to bring out some more high quality side lock guns, but they always say "there is too little demand".

Remember, they are an importer not a manufacturer.

 

[Kansas Jake]

"there is too little demand." In some ways manufactures and dealers can create demand too. When was the last time you saw an ad in a hunting/outdoor magazine for a traditional muzzleloader. I suspect there is more profit in the unmentionables in terms of manufacturing cost due to less labor and the use of non traditional materials etc.