Pietta

[Archer 756]

Have been for two week trying to get some information from the web page e mail for Pietta. Have not received any response from them. Seems that their customer service is BS

 

[Thunder14]

Wow every time I’ve contacted them they always have gotten right back to me within a day they have even sent me parts free of charge

 

[Hylander]

Same here,
Sent two emails through web site over the last three weeks.
No response.

 

[SDSmlf]

Have been for two week trying to get some information from the web page e mail for Pietta. Have not received any response from them. Seems that their customer service is BS

Same here,
Sent two emails though web site over the last three weeks.
No response.

It’s not like there is a world wide pandemic going on that could temporarily shut them down. Obviously they just don’t care and have decided to toss their business in the trash.

That said, in ‘normal’ non pandemic times I have had excellent responses from Pietta.

 

[Treestalker]

Wow, Please cut Pietta some slack, the Italians have had billy hell with the Virus, many have died, the Govt. has shut lots of things down, very restricted. Pietta has improved their quality so much over the years, and introduced more new offerings of models than anybody I can think of. They are a great company, I just hope they don't fold up.

 

[Archer 756]

I am tired of hearing that the virus is causing the problems of not having supplies. Companies are not having labor shortage as note by some. Yes some companies are having labor problems, but they create the problem themselves. Pietta pistols are able to get if one shops around They list that pistols are in stock on their web page,

 

[Treestalker]

I am tired of hearing that the virus is causing the problems of not having supplies. Companies are not having labor shortage as note by some. Yes some companies are having labor problems, but they create the problem themselves. Pietta pistols are able to get if one shops around They list that pistols are in stock on their web page,

Yeah, OK.

 

[SDSmlf]

I am tired of hearing that the virus is causing the problems of not having supplies. Companies are not having labor shortage as note by some. Yes some companies are having labor problems, but they create the problem themselves. Pietta pistols are able to get if one shops around They list that pistols are in stock on their web page,

Curious where you are getting your information? I deal with Italian manufacturing companies on a regular basis and many are just now ramping up. The Italian government still has virus related restrictions in place and companies’ supply chains are having difficulty ramping up.

 

[Archer 756]

Look at Pietta web page, FAP, they show ALL are available also I have been talking to some vendors that have Pietta in their stock one just has to take time and do some looking I just in last two weeks bough three cap and ball all in stock at Cabela's

 

[SchwartzStock]

Regardless of production they could answer the damn emails. You know respond to customers.....

 

[Archer 756]

[U]SchwartzStock[/U] , thanks, that is the whole point

 

[rshveyda]

Pietta has a pinned message on their Facebook page from March 2 saying they are running at full capacity and making product as fast as possible without sacrificing quality. What more information do you need? With everything going on and demand higher than ever, I can understand if they have decided to forego answering every email asking when product will be out.

Frankly, I'm tired of hearing folks with ZERO COMPASSION complain about unanswered emails in a country that was hit so very hard by COVID. Many folks are dead and the virus is still very much a threat. Not to mention the Italian government has implemented very strict measures to control further spread that have to be put into place for these factories to reopen.

 

[Archer 756]

Zero compassion BS I e mail Pietta for parts and after 5 weeks still no answer.