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Silky921

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Working in Fort Wayne, In and had a slow day, so I drove over to their shop in Pierceton.

Very warm welcome from the guy at the counter. We chatted and got to know each other, after which he offered a tour of the place. Well, sure!

Went through the warehouse, shipping areas, metal/wood shop and met some employees and the owner. All very good people. Surprised they can run such a smooth operation with so few people.

Found some stuff I didn't need and enjoyed my 5 cent tour. Will gladly do business again them anytime.
 

coloradoclyde

Cannon
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They have some video tours and such on youtube..,,,But, watch out for the Zombies in the basement...... :haha:
 

jaybird14

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I truly enjoy the cooking vids they make. The no kneed french bread is great.

I have purchased a few things from them and have nothing but good things to say.

Jay
 

necchi

Cannon
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I've made several purchases from them, very happy with the results.
But one time I had ordered a Brazier and received a 5 gallon wooden keg!! I called them,, they apologized up and down and sent a return shipping label. (allowing me to keep the keg would have been better)
I understand the simple goof-up, (warehouse label was wrong) the exchange went smooth with no cost from my pocket for their error.
That's the proper service folks need.
 

Calum

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'morning,

I've also ordered from them over the years, mostly for medieval needs, but also ACW. Good folks to deal with. Their videos, both instructional and "informational" are always fun.

Calum
 

SgtErv

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Their video on buckling straight lasted shoes was without a doubt a huge help haha.

Ive made quite a few purchases from them and have also been pretty pleased. They're incredibly helpful and nice on the phone as well.
 

Artificer

Cannon
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I have ordered some things in the past from them and have always been pleased.

When I visited friends in Indiana, I must have driven past their shop four or five times, but it was always when they were closed. SHUCKS!!

Gus
 

wattlebuster

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I have dealt with them twice an so far very happy with their service :hatsoff:
 

Silky921

45 Cal.
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I was surprised at how small their shop is. Talk about a lean mean efficient machine.

Shop had a perfect feel for their type of business.

Mistake happen, and it sucks, but how a company resolves it is what makes them stand out.
 

swathdiver

45 Cal.
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Jan 31, 2012
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Have always appreciated their videos and just recently made my first purchase with them. Very well pleased and look forward to more.
 

MSW

Cannon
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great folks ... friendly, efficient and knowledgeable ... the Fortune500 could learn a lot from these people! (the put out a really nice candle mold, too)
 

nhmoose

58 Cal.
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I like getting items from them!!!! Never had a problem from them just me buying wrong sizes and no problem returns and fast reshipping.

They are a great supply house IMHO.
 

Docgp

40 Cal.
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Sep 16, 2013
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I will echo everyone elses comments. Have had great luck. Will do business again, and again.....

Doc
 

58 Caliber

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:metoo: Never had a problem. Great folks to deal with. :thumbsup: :hatsoff:

Dave
 

Woods Dweller

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Nov 28, 2009
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Been doing business with them when the Father was running the place. I like there new catalog. In the front pages they give advice on building a persona for yourself. :hatsoff:
 

KLWeaver

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Mar 17, 2016
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Oh it is so easy to get lost in their YouTube channel. Their videos are short and sweet, easy to follow and filled with knowledge!!
 
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