When i was there 2 weeks ago in person, they were still having huge issues of out of stock products and no idea when the product was coming in. And they are a prime leader in the industry to get the product first. They also have the same problem of folks treating them very poorly on the phone. Rude and disrespectful. Maybe the customer is always right, but remember the customer on hold wants the same item you are asking for most likely. Treat them with respect and courtesy. They are selling the products they have and there is a waitlist. Rude, go to the bottom of the list.