DGW.

[pooch156]

I placed an order with DGW about a week ago for a MT700 dovetail cutting guide and Dixie Browning solution. I just noticed that they refunded my money. I have ordered from them a number of times over the years without a problem. They did not notify me of the reason for the refund but the order still says "in shipping" on their website.
I have since ordered the items from The Log Cabin Shop. They offerred Dangler's Browning Solution so I ordered that along with the dovetail cutting guide. Anyone having issues with DGW?

 

[FishDFly]

They are swamped with orders and the virus has take it's toll on their staff.

 

[user 48679]

I ordered some bling for my rifle from DGW about 2-1/2 weeks ago, and the only thing I heard from them so far is an "order received" confirmation email, received about 3 days after my order.

 

[FishDFly]

I don't spend my money and be miserable, you could order from someone else.

 

[pooch156]

I don't spend my money and be miserable, you could order from someone else.

I think that you missed the point. This was about lack of communication from the vendor.

 

[Omahkapi'si]

Order I placed Feb 7th just shipped today. Maybe they are starting to catch up.

 

[SemperFiHunter]

They are running about a month behind.
I ordered a Pedersoli Kentucky Flintlock kit on 28 Jan. It arrived 01 Mar. They refunded my money and then charged me when it finally shipped. You might want to call them with order # in hand and cancel, unless you still want it. Otherwise, you will probably be charged when they get around to fulfilling your order and end up with two of each.
The lady that answers the phone is really nice and helpful.
SFH

 

[Ames]

Ordered browning solution on the 1st. Still in shipping!

 

[waarp8nt]

DGW isn't the only ones running behind Numrich and Grafs have waits too. Ordered a barrel from Numrich and it took about 6 weeks to process. Ordered a few pounds of 2F powder from Grafs and it took right at a month to get it. Supply and demand unfortunately effects our hobby too.