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Reviews
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Views
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Date of last review
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1
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202
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Thu November 20, 2008
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Recommended By
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Average Purchase
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100% of reviewers
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$280.00
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Customer Service
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Pricing
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Overall Rating
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3.00
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9.00
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7.00
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Description:
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Full line supplier of traditional black powder long rifles, pistols, kits and all types of accessories
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F Thomas
32 Cal.
Registered: September 2008
Location: S. California
Posts: 11
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Review Date: Thu November 20, 2008
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Would you recommend the product? Yes |
Total Spent: $280.00| Rating: 7
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Positive aspects of the product (pros):
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Extremely nice catalog and thorough web site
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Negative aspects of the product (cons):
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Lyman products are drop shipped
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The Track of the Wolf has a beautiful catalog and the $ 10.00 is well worth the price. I ordered a Lyman Great Plains Pistol along with the catalog and a cleaning accessory. The catalog and accessory arrived promptly, but I was confused as to where the pistol was. I contacted Track of the Wolf only to discover that the pistol would be drop shipped from the manufacturer, Lyman. They could not provide any details as to expected delivery date or tracking information. I checked back with them and was still not able to obtain any tracking information so I called Lyman myself and discovered that the order had not been entered at Lyman until about six days after my original order and that it would still not ship for three to four business days. I called Track of the Wolf and recommended that they develop a system to keep their customers better informed about their purchase. From date of order to delivery was approximately three weeks or fifteen business days.
Track of the Wolf's pricing seems to be competitive given the quality of their products, but I rate them down in the Customer Service area due to their complete and total lack of concern and information on the status of the order placed through them. Lyman was very helpful!
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| Users |
13,670 |
| Products |
21 |
| Reviews |
94 |
| Views |
85,071 |
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The Log Cabin Shop
Claude
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