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| » Number of reviews : 1 - viewing 10 Per Page |
| Last Review Posted by F Thomas - posted products and: Thu November 20, 2008 6:14pm | [ Post a Review ] |
 Views: 5255 |
The Track of the Wolf has a beautiful catalog and the $ 10.00 is well worth the price. I ordered a Lyman Great Plains Pistol along with the catalog and a cleaning accessory. The catalog and accessory arrived promptly, but I was confused as to where the pistol was. I contacted Track of the Wolf only to discover that the pistol would be drop shipped from the manufacturer, Lyman. They could not provide any details as to expected delivery date or tracking information. I checked back with them and was still not able to obtain any tracking information so I called Lyman myself and discovered that the order had not been entered at Lyman until about six days after my original order and that it would still not ship for three to four business days. I called Track of the Wolf and recommended that they develop a system to keep their customers better informed about their purchase. From date of order to delivery was approximately three weeks or fifteen business days. Track of the Wolf's pricing seems to be competitive given the quality of their products, but I rate them down in the Customer Service area due to their complete and total lack of concern and information on the status of the order placed through them. Lyman was very helpful! Rating: 7 |
Product Details: "" by F Thomas - posted products and: - Rating:  8.70 |
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